Mar
28
How Do Find a Reputable Trade Professionals?
Posted by marysheppard under For Buyers, For Realty Professionals, For Sellers, General Information
Hiring tradesmen?
Every homeowner eventually needs to hire a professional for help with maintenance, repairs or improvements. If you are like me, you™ll worry about whether this professional will do the job well and on time. There are no guarantees. Do your homework on any professional you hire. The time you spend up front in research may reduce dollars spent and eliminate many headaches.
Finding reputable trade professionals
The best way to find a pro is from a personal referral. Reach out to your neighbors, friends, and colleagues and see if they can recommend someone.
You can search for licensed tradespeople. In Massachusetts check out the following:
Home Improvement Contractors: http://www.state.ma.us/bbrs/Hicsearch.htm
Electricians, Plumbers, or Gas Fitter: http://license.reg.state.ma.us/pubLic/licque.asp?color=green
Asbestos Abatement or Lead Contractors: http://www.mass.gov/dos/forms/index.htm#Lists.
Try looking in the Yellow Pages. You can go the old school and search through the big yellow book or can find the same version online. If trade professional has ad, they probably have been in business for some time and won™t be fly by nights. Though, no guarantees on this. Check out to their address online via one of the many direction/map providers. Also, call and ask some preliminary questions. This quick research won™t cost you anything but a little time.
Go to the Internet to learn about reputations. Kudzu.com focuses on home service providers. Yelp.com is a great resource for user-submitted reviews. The Better Business Bureau has bbb.org. Lots of people Twitter about their experiences, too. Twitter has a great search capability, so definitely check it out.
One thing you have to understand about consumer reviews: people are much more likely to post negative experiences than positive. You might think that a million positive reviews must be great, but some businesses have been known to game the system by posting their own reviews. So it is important to check believability, determine relevance to your situation, and use judgment.
Contact trusted tradesmen you have used in the past for trade professionals they work with or will recommend. If you are happy with the quality of work they did for you and their work style, they are likely to have a good recommendation.
œRelevance to your situation is an important consideration. For example, if you want to repair your porch steps, don™t call a luxury home builder.You want your guy to show up, fix the steps and go home, rather than taking calls about his next big deal.
How long has your professional been in business and how many jobs has he/she completed? Your contractor should have an extensive list of recommendations, not just 5 or 6. Recommendations should be more in like 30+, 50+, 100+, etc. depending on years in the business and size of job. What is his typical job? Does your contractor build 6,000+ square foot custom homes or 1,600 square foot base grade ranches? Does he typically rehab homes or do one room additions?
The bottom line: do your research! Get as much information as you can. Lack of research could cost you time, money, and stress.

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